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Blue bullet Download the "VSB final year lecture" (PPTX 4MB).

The human side of veterinary medicine: Talking to clients
One of the oddities of veterinary life is that some practitioners who are amiable and verbal, even charming, in a social setting find difficulty and discomfort in talking to clients. Why this peculiarity occurs has been the subject of much speculation and analysis.

A practical approach to veterinary surgeons' relationships with clients, other veterinarians and the Veterinary Surgeons Board
An address by Dr R R R Pascoe BVSc MVSc, DVSc FRCVS, FACVSc, Veterinary Specialist, to graduating veterinary students on behalf of the Veterinary Surgeons Board.